Privacy Policy

Last updated: June 2026

1. Introduction

Welcome to Hewitt Plumbing & Heating. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, or similar identifier.
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website and services (e.g. Estimation Tool data).

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • Use our online estimation tool;
  • Request a quote via our contact form;
  • Request marketing to be sent to you;
  • Give us feedback or contact us.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing a quote or performing plumbing services).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

5. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Email address: khpah20@gmail.com
Postal address: 473 The Ridgeway, St Albans, Hertfordshire, AL4 9TX
Telephone number: 07540 182 837